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- Logistics encompasses planning, implementing, and controlling the efficient flow of goods, services, and related information.
- It covers both forward (from point of origin to point of consumption) and reverse (returns and recycling) logistics1.
- Key Aspects:
- Resource Management: Ensuring the right amount of resources (e.g., inventory, raw materials) at the right time.
- Location and Condition: Getting resources to the appropriate location in proper condition.
- Customer Satisfaction: Delivering to internal or external customers efficiently.
- Business Impact:
- Efficient logistics reduces costs and increases efficiency.
- Poor logistics leads to untimely deliveries and dissatisfied clientele.
- Supply Chain Logisticians:
- Specialists managing complex supply chains.
- Technology and logistics-focused firms expedite resource movement2.
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